Terms of service

Welcome to Mistsaura Fragrance. By accessing or using our website and purchasing our products, you agree to comply with the following terms and conditions:

1. General

  • All products sold on Mistsaura Fragrance are authentic and carefully crafted for quality and luxury experience.
  • We reserve the right to update or modify these terms at any time without prior notice.

2. Orders and Payments

  • All orders are subject to availability.
  • Prices are displayed in your local currency and may be updated without prior notice.
  • Payments must be completed at the time of purchase. Accepted payment methods are clearly listed on our checkout page.

3. Shipping and Delivery

  • Estimated delivery times are provided at checkout. While we strive for timely delivery, delays may occur due to courier or external circumstances.
  • Customers are responsible for providing accurate shipping information.

4. Return and Refund

  • Our Return & Refund Policy applies for all purchases. Returns must meet the specified conditions (damaged, fake, or wrong item) within 10 days of delivery.
  • Refunds or exchanges will be processed according to the conditions outlined in our return policy.

5. Product Use

  • Our fragrances are intended for personal use only.
  • Customers must follow the instructions provided on the product packaging.

6. Intellectual Property

  • All content on this website, including text, images, logos, and branding materials, are the property of Mistsaura Fragrance and may not be used without prior permission.

7. Limitation of Liability

  • Mistsaura Fragrance is not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.
  • We are only liable for the purchase price of the product in case of verified defects or errors.

8. Governing Law

  • These terms are governed by the laws of the country in which Mistsaura Fragrance operates. Any disputes will be resolved under applicable legal jurisdictions.

9. Customer Support

  • For any questions or concerns, contact us at [mistsaura.fragrance2026@gmail.com/+92 310 4301654].
  • We strive to respond to all inquiries promptly and provide a seamless luxury experience.