Shipping policy
At Mistsaura Fragrance, we ensure your luxury fragrances reach you safely and promptly.
Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- During peak seasons or promotions, processing may take up to 3 business days.
Shipping Methods & Delivery Time
- We offer standard and express shipping options at checkout.
- Estimated delivery times:
- Domestic (within Pakistan): 2–5 business days
- International: 7–15 business days (depending on destination)
Shipping Charges
- Shipping fees are calculated at checkout based on weight, destination, and selected shipping method.
- Free shipping may be offered on eligible orders as per ongoing promotions.
Order Tracking
- Once your order is shipped, a tracking number will be provided via email or SMS.
- You can monitor your shipment until it reaches your doorstep.
Shipping Conditions
- Customers are responsible for providing accurate shipping information.
- Mistsaura Fragrance is not liable for delays caused by incorrect addresses, customs clearance, or courier issues.
Damaged or Lost Packages
- In the rare case your package is received damaged or is lost in transit, please contact our Customer Support immediately with proof of purchase.
- We will assist in a replacement or refund as per our Return & Refund Policy.
International Shipping Note
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the recipient.
- Delivery times may vary based on the destination country’s postal and customs processing.